WE SEEK OUT SITUATIONS WHERE WE CAN EXERT INFLUENCE OR CONTROL OVER SOMETHING.
How might this apply to your business?
Research shows that a perception of greater autonomy increase the feeling of certainty and reduces stress. Especially within larger groups, we want the freedom to make our own choices. What options can you offer to create a feeling of control? How can you introduce choices—even trivial ones—into your system? What can people point to and claim they own or influenced?
See also: Self-Expression, Need for Certainty, Authority, Limited Choice, Ownership Bias
In the whirl of our day-to-day interactions, it’s all too easy to forget the nuances that distinguish great teams, great cultures, and great products/services.
Mental Model Flash Cards bring together insights from psychology into an easy reference and brainstorming tool. Each card describes one insight into human behavior and suggests ways to apply this to your teams as well as the design of your products and services.