MENTAL MODELS: CURIOSITY

WHEN TEASED WITH A SMALL BIT OF INTERESTING INFORMATION, PEOPLE WILL WANT TO KNOW MORE!

How might this apply to your business?
When—and what—can you hold back? Reveal just enough to arouse interest, then tease someone into taking the next step. You can also arouse interest by doing something unusual and unexpected—people will stick around long enough to determine what’s going on. Puzzles are similarly intriguing.

See also: Pattern, Recognition, Gifting, Appropriate Challlenges

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In the whirl of our day-to-day interactions, it’s all too easy to forget the nuances that distinguish great teams, great cultures, and great products/services.

Mental Model Flash Cards bring together insights from psychology into an easy reference and brainstorming tool. Each card describes one insight into human behavior and suggests ways to apply this to your teams as well as the design of your products and services.