[ from Medium Over the past decade, there has been a surge of new wellness technologies, catering from the individual to spas and hotels. Wearables, with sensors to monitor steps, heart rate, sleep and temperature grew significantly in popularity. Similarly, there has been a boom in technologies that aid sleep and a plethora of new pleasure technology. Within the past five years, many wellness technologies have increasingly become fashion forward from rings to necklaces capable of measuring your mood, heart rate and steps. As the cognitive technologies improve, the wellness technology market is now seeing its early first wave of wellness technologies that incorporate artificial intelligence (AI).
Leading AI Scientist, Andrew Ng, compares Artificial intelligence to electricity and expects that it will change the way the world operates much like electricity did. IBM CEO Ginni Rometty sees IBM Watson’s AI services as a $2 trillion opportunity. Forrester’s Research sees AI sparking an insights revolution, where the data derived will drive change across companies, deliver personalized customer service, and ultimately, increase profits. An entire book could be written on how businesses, services and markets will be transformed by AI, but what is AI? Oxford dictionary defines Artificial Intelligence as:
The theory and development of computer systems able to perform tasks normally requiring human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.
What does Artificial Intelligence mean for Wellness technologies, and what are the ethical implications? This paper attempts to answer this question by examining certain technologies and ethical questions. The technological scope of this paper provides examples of AI technologies that deliver wellness value without another human being involved. This paper makes a deliberate effort to examine the intersection between AI technologies as stand-alone offerings in the wellness market. Considering that the inclusion of AI into wellness is a new addition to the expanding wellness service and product offerings, it is an opportune moment to proactively discuss some of the emerging ethical questions. In efforts to better discuss AI uses in wellness, this paper explores them as they fall into three categories: intangible, tangible and embedded.