TO REACH SOMETHING NEW, START WITH THE SIMPLEST FORM OF BEHAVIOR, REINFORCE INCREASINGLY ACCURATE APPROXIMATIONS OF THE BEHAVIORS.
How might this apply to your business?
Video games use shaping to help players succeed at increasing challenges. Rather than immerse someone in your application, why not start with a small set of features and reveal more with use? Or, you could offer rewards for mastery of a subject or increasing proficiency to reach that behavior, reward completion of a step until mastered, then add in the next step as a prerequisite for receiving the reward.
See also: Sequencing, Variable Rewards
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In the whirl of our day-to-day interactions, it’s all too easy to forget the nuances that distinguish great teams, great cultures, and great products/services.
Mental Model Flash Cards bring together insights from psychology into an easy reference and brainstorming tool. Each card describes one insight into human behavior and suggests ways to apply this to your teams as well as the design of your products and services.